OVERVIEW/FUNCTIONS


This branch has four sections, each attending to one of the following functions.

  • Internal liaison and coordination between departments and other units and the consolidation of department responses
  • External liaison, e.g. that relating to rail, bus, minibus and metered taxis
  • Community liaison & complaints, e.g. help desk for public transport complaints and other programs
  • Management of service level agreements, e.g. Metro Police enforcement